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Hello MRP Stores

Love to chat? us too! that’s why we launched hellomrp in selected MRP stores where you can get the latest cellphone and tablet deals from MTN, Vodacom and MRP Mobile

MRP Randfontein Village
MRP Key West Krugersdorp
MRP Mall @ Carnival
MRP Mall of the South
MRP Greenstone
MRP Potchefstroom
MRP Boulders Centre
MRP Soweto Jabulani
MRP Vanderbijl Vaal Mall
MRP Evaton Plaza
MRP Vereeniging
MRP Northgate
MRP Quagga Centre
MRP Centurion
MRP Sammy Marks
MRP Kollonade Montana
MRP Soshanguve Crossing
MRP Pretoria Church Str
MRP Mabopane
MRP Atteridgeville
MRP Bloed Street Mall
MRP Wonderboom Junction
MRP Hammanskraal
MRP Goldenwalk Shopping Centre
MRP East Rand Mall
MRP East Rand Value
MRP Mall of Africa
MRP Westgate
MRP Alberton City
MRP Benoni Lake
MRP Daveyton
MRP Eastgate
MRP Festival Mall Kempton
MRP Hazyview
MRP Nelspruit Promenade
MRP Sebokeng
MRP Springs Mall At Blue Crane Eco
MRP Tembisa - Birch Acres Mall
MRP The Glen
MRP Tsakane
MRP Vosloorus
MRP Hatfield Plaza
MRP Forest Hill City Mall
MRP Rosebank Mall
MRP Carltonville
MRP Pretoria Vd Walt Str
MRP Mamelodi Crossing
MRP Menlyn Centre
MRP Mimosa Mall
MRP Phola Park Shopping Centre
MRP Thavhani Mall Thohoyandou
MRP Station Square Mall
MRP Sunnypark
MRP The Grove
MRP Thohoyandou
MRP Wonderpark
MRP Carlton Centre
MRP Clearwater Mall
MRP Cresta
MRP Kerk Street
MRP Market Str
MRP Klerksdorp City Mall
MRP Matlosana Mall Klerksdorp
MRP Randburg Square
MRP Sandton City
MRP Soweto Dobsonville
MRP Soweto Maponya
MRP Westgate Mall
MRP Cradlestone Mall
MRP Lenasia
MRP Kimberley Diamond Pavilion
MRP Kalahari Mall
MRP Ballito
MRP Kwamashu Bridge City
MRP Kwamnyandu Shopping Centre
MRP Empangeni
MRP Stanger
MRP Chatsworth
MRP Phoenix Plaza
MRP Richardsbay
MRP Workshop
MRP Broadwalk
MRP Umlazi
MRP MRP Pavilion Mall
MRP Gateway Mall
MRP Umtata 2
MRP Welkom Goldfields
MRP Bethlehem
MRP Piet Retief
MRP Loch Logan
MRP Newcastle
MRP Greenacres
MRP Govan Mbeki Ave P
MRP Galleria Shopping Mall
MRP Shelly Centre
MRP Umtata Circus Triangle
MRP Hemingways El
MRP Church Street
MRP West Street
MRP Midlands Mall
MRP Thohoyandou
MRP Groblersdal
MRP Tzaneen
MRP Mokopane
MRP Messina
MRP Knysna
MRP Kenilworth Sanlam
MRP Blue Route Tokai
MRP Mitchell Plain Promenade
MRP Khaylitsha
MRP Canal Walk Century
MRP Mitchells Plain West
MRP Cavendish
MRP Somerset CBD
MRP Adderley Street
MRP Rustenburg Midtown
MRP Upington
MRP Garden Route Mall
MRP Nelspruit Riverside
MRP Burgersfort Cr
MRP Nelspruit Ilanga Mall
MRP Ermelo
MRP Witbank Highveld Mall
MRP Secunda Mall
MRP Malalane


Check out all our rates below. We charge per second from the very first second you connect and have standard rates to all networks, anytime!

Dial *140# to check your balance.


Price Plan voice (per minute) data (per MB) sms (per message) mms (per message)
contract R1.99 R1.49 R0.60 R0.80
SIM top up R0.99 R0.99 R0.60 R0.80
prepaid R0.99 R0.99 R0.60 R0.80

Value Added Services

Data Bundles

mymrp 30MB R10
mymrp 50MB R15
mymrp 100MB R30
mymrp 200MB R60
mymrp 300MB R75
mymrp 500MB R95
mymrp 750MB R120
mymrp 1GB R149

Value Added Services

Whatsapp WhatsApp

Get a WhatsApp bundle for only R12 with MRP Mobile Sim Top up & prepaid!


Send pictures, voice messages, videos and text messages with this once-off bundle (excludes WhatsApp calling).

hotspotter HotSpotter

Nationwide high-speed internet hotspots


Stay connected with 1GB of internet access at over 1800 hotspots nationwide including airports, restaurants, gyms and more for only R45 a month.

RescueBox RescueBox

Remote Tech Support for laptop, PC, Mac, Tablet, and Smartphone


R55 a month gets you remote technical assistance for any of your devices from our dedicated support line.

Simfy Africa Simfy Africa

Unlimited access to a world of music!


Get unlimited access to a world of music with SIMFY, a music streaming portal that gives you access to over 23 million tracks for just R60 a month.

Magzone Magzone

Your favourite magazines for less!


Get instant access to your choice of digital magazines, available online for your convenience.


Itemised billing & Caller line identity


Pay only R20 for itemised billing to track of your monthly usage and R9 for caller line identity.


Data Bundle Bonus


Get double your data with MRP Mobile! Choose from our range of data bundles and get another bundle to the same value for FREE! Available on Prepaid and SIM Only Top Up only. Dial *140# to get connected!

mymrp 30MB R10 30MB 1 Day
mymrp 50MB R15 50MB
mymrp 100MB R30 100MB
mymrp 200MB R60 200MB 2 Days
mymrp 300MB R75 300MB
mymrp 500MB R95 500MB
mymrp 750MB R120 750MB
mymrp 1GB R149 1GB 3 Days
mymrp 2GB R249 2GB
mymrp 5GB R399 5GB

Prepaid Stores

Cleary Park
East London Union St
George Cbd
Hemingways El
Kinako - New Brighton
Pier 14
Queenstown Nonesi Centre
Uitenhage Cbd
Bloem Sanlam Centre
Kimberley Cbd
Kimberley Game Centr
Loch Logan
Welkom Goldfields
Welkom Liberty Ctr
Alberton City
Balfour Park
Benoni Lake
Boksburg Cbd
Boulders Centre
Carlton Centre
Clearwater Mall
East Rand Mall
Evaton Plaza
Festival Walk Kempto
Goldenwalk Centre
Jhb -Kerk Street
Jhb Market Str
Jouberton Tower Mall
Kathlehong - Chris Hani
Kathlehong - Enoch Santonga Mall
Kempton Square
Klerksdorp City Mall
Krugersdorp Cbd
Krugersdorp Kagiso Mall
Mall @ Carnival
Randburg Square
Randfontein Village
Sandton City
Soweto Dobsonville
Soweto Jabulani
Soweto Maponya
Tembisa - Birch Acres Mall
Thembisa Mall - Phumlani
Vanderbijl Vaal Mall
Bloed Street Mall
Kollonade Montana
Mamelodi Crossing
Menlyn Centre
Pretoria Church Str
Pretoria Vd Walt Str
Sammy Marks
Soshanguve Crossing
Station Square Mall
Wonderboom Junction
Kwa Mashu - Bridge city
Newcastle Mall
Phoenix Plaza
Piet Retief
PMB - Edendale
PMB - Midlands Mall
Pmb Church Street
Port Shepstone
Richards Bay
Shelly Centre
West Street
Burgersfort Mall
Burgersfort-Tubaste Crossing
Jane Furse Crossing
Limpopo - Maake Plaza Limpopo
Mankweng- Turfloop P
Marble Hall
Moratiwa Shopping Centre
Polokwane Cbd
Polokwane Limpopo
Seshego Circle Mall
Acornhoek Plaza
Bushbuck Ridge
Kwa Guqa Centre
Mall at Emba
Mall at Middleburg
Middleburg Checkers
Nelspruit Promenade
Nelspruit Riverside
Nkomazi Plaza
Secunda Mall
Witbank Cbd
Witbank Highland Mew
Witbank Highveld Mal
Crossroads Plaza Kwa Mhlanga
Kwagga Plaza
Siyabuswa Mall
Rustenburg Midtown M
Adderley Street
Bayside Tableview
Belville Cbd
Blue Route Tokai
Canal Walk Century
Cape Gate
Eerste Rivier
Golden Acre
Kenilworth Sanlam
Kuilsriver Zevenwach
Mitchell Plain - Promenade
Mitchells Plain Westgate
N1 City Mall
Paarl Cbd
Parow Sanlam
Somerset Mall
Somerset West
Tyger Valley
Vangate Mall
Vangate Mall Kids
Voortrekker St Parow
Worcester Cbd
Wynberg -Maynard Mall
Elim Mall

Self Service

It just so easy to stay connected with MRP Mobile!

Dial *140# to:

  • Buy airtime and data bundles (non-store card holders can only buy data bundles  on *140#)
  • Check your balance and usage
  • Track mymrp rewards
  • Get contact info

Bill Explanation

Need help reading your bill? No problem! Just download the PDF below for a detailed explanation of each element of the monthly bill.

Download pdf

Contact Us

Looking for a quick answer? Check out our Frequently Asked Questions (FAQ) to find answers to all our most popular customer questions.

Submit Query

Contact Information


Customer Service:
140 free from a MRP Mobile number
0800 000 430 free from any landline



Monday to Friday 08.00am - 17.30pm
Saturdays 08.00am - 17.00pm
Sundays 09.00am - 14.00pm

Physical Address


65 Masabalala Yengwa Avenue
Upper Councourse,

Site T&C's


    1. 1.1IMPORTANT NOTICE: These Terms and Conditions set out the terms of the agreement between you and us ("the Agreement") under which we will provide you with access to the information and services we offer from time to time via the Mr Price website located at and operated by us ("the Website").

    2. 1.2By using the Website and purchasing goods and/or services, you agree to be bound by these Terms and Conditions. If you do not agree to all of the terms and conditions, please do not continue to use the Website.

    3. 1.3It is, therefore, very much in your interests to read them carefully.

    4. 1.4If you are under the age of 18, you must obtain your parents’ or legal guardians’ advance authorization, permission and consent to be bound by these Terms and Conditions before purchasing any goods or services..

    5. 1.5If there is anything in this Agreement that you do not understand then please contact us as soon as possible - see clause 11 below for contact details. Please note that calls to the Customer Number (0800 212 535) are charged at national rates and may be monitored for training, security and quality assurance purposes.

    6. 1.6Unless otherwise stated, the Website is provided to you by Mr Price Group Limited (hereinafter referred to as "Mr Price"), a company registered in the Republic of South Africa (Registration Number: 1933/004418/06) having its registered office at Upper Level, North Concourse, 65 Masabalala Yengwa Avenue (formerly NMR Avenue), Durban, 4001. References to "we", "our" and "us" are references to Mr Price.

    1. 2.1Insofar as this Agreement falls within the ambit of the Act, the following information is made available to you in respect of the supply of goods and/or services offered for sale, hire or exchange by way of an electronic transaction:

      1. 2.1.1All our contact details are set out in clause 11 below.

      2. 2.1.2Goods and/or Services: The goods and/or services provided through the Website are various services which enable you to give instructions to Mr Price.

      3. 2.1.3Complaints and Disputes: We invite you to file complaints with us via the "Contact Us" service of the Website or you can contact us by way of the contact details set out in clause 11 below. We do not currently subscribe to any alternative dispute resolution code or mechanism.

      4. are bound by the Consumer Goods and Services Industry Code and are a participant in the Consumer Goods and Services Ombud Scheme. An electronic copy of the Code is available at If you have a complaint about the goods or services provided by us or require information regarding our internal complaints-handling process, please use the "Contact Us" service of the Website or you can contact our Customer Contract Centre telephonically on 0800 212 535, or via email at

      5. the event of your complaint not being resolved to your reasonable satisfaction by us within 15 (fifteen) business days of having notified us or such extended period as agreed between us and yourself, you are entitled to approach the Consumer Goods and Services Ombud within a reasonable time, who will assist in resolving the dispute:

      6. Website:
        Sharecall: 0860 000 272
        Email: /
        Fax: 086 206 1999
        Physical Address:
        Consumer Goods & Services Ombud
        Association House
        Bond Street Business Park
        374 Kent Avenue
        South Africa

        Postal Address: P.O. Box 3815
        South Africa
      7. 2.1.4Policies: Our policies are set out in this Agreement below.  As provided for in section 42(2)(a) of the Act, you acknowledge and agree that Section 44 of the Act (the Cooling-off period) does  not apply to transactions concluded by means of the Website.

    1. 3.1You agree to use the Website for lawfol purposes only. Without derogating from the generality of the aforegoing, if you should choose to access or use this Website from locations other than the Republic of South Africa, you do so at your own initiative and you are responsible for compliance with applicable local laws.

    2. 3.2You are prohibited from posting or transmitting, by means of reviews, comments, suggestions, ideas, questions or other information through the Website, any content which is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually-explicit, profane or hateful, or racially, ethnically or otherwise objectionable content of any kind, which content includes but is not limited to:

      1. 3.2.1any content that may fall within the scope of Section 9 of the Constitution of the Republic of South Africa, which prohibits discrimination on the grounds of, inter alia, race, sex, gender, marital status, religion; or

      2. 3.2.2any content that encourages conduct that would constitute a criminal offence or give rise to civil liability, or otherwise violate any applicable local, provincial, national, or international law; or

      3. 3.2.3any content that constitutes an invasion of privacy; or

      4. 3.2.4any content that is an infringement of any intellectual property right; or

      5. 3.2.5any content that contains software viruses; or

      6. 3.2.6any content that constitutes a political statement, commercial solicitation, or "Spam".

    3. 3.3Although Mr Price does not purport to review (nor is it under any obligation to review) any submitted content, it reserves the right to remove any content from the Website where it deems such content, in its sole and absolute discretion, to be an infringement of Clause 3 or harmful in anyway whatsoever. Should you place on or submit to the Website any such harmful content or should you breach any clause in these Terms and Conditions, Mr Price may immediately terminate and/or suspend your access to all or parts of the Website, without any further notice to you.

    4. 3.4You warrant that:

      1. 3.4.1you own or otherwise control all rights to any and all content that you may submit to the Website; and

      2. 3.4.2any use of such content will not cause injury or harm to any person or entity; and

    5. 3.5You hereby indemnify Mr Price and/or its affiliates, directors, officers and employees, against any and all claims of whatever nature resulting from any content placed or submitted by you on the Website.

    6. 3.6By submitting reviews, comments and/or any other content (other than your personal information) to Mr Price for posting on the Website, you automatically grant Mr Price and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable right and licence to use, reproduce, publish, translate, sub-license, copy and distribute such content in whole or in part worldwide, and to incorporate it in other works in any form, media, or technology now known or hereinafter developed, for the foll term of any copyright that may exist in such content. Subject to this licence, you retain any and all rights that may exist in such content.

    7. 3.7The following activities on or through the Website are expressly prohibited:

      1. 3.7.1any non-personal or commercial use of any robot, spider, other automatic device or technology, or manual process to monitor or copy portions of the Website or the content contained thereon, without the prior written authority of Mr Price; and

      2. 3.7.2the collection or use of any listings, descriptions, and/or price lists from the Website for the benefit of a competing merchant that supplies products comparable to those offered on the Website; and

      3. 3.7.3any use or action that imposes an unreasonable or disproportionately-large load of traffic on the Website, or otherwise interferes with the proper and timely functioning of the Website;

      4. 3.7.4any attempt to gain unauthorised access to the Website or its related systems or networks;

      5. 3.7.5accessing the Website for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purpose; and

      6. 3.7.6the reverse engineering or decompiling of the Website to (without limitation) (i) build a competitive product or service; (ii) build a product using similar ideas, features, functions or graphics of the Service; (iii) copy any ideas, features, functions or graphics of the Website.

    8. 3.8When you register on the Website, you will be required to provide certain access details, including a username and a password. You are responsible for maintaining the confidentiality and security of your User Name and Password for access to the Website and you accept foll liability for all activities that occur on or involves the Website under your User Name. You may not:

      1. 3.8.1allow other people to use your User Name and Password; or

      2. 3.8.2impersonate another User or any third party; or

      3. 3.8.3provide false information to gain access to the Website.

    9. 3.9You also warrant your identity (in other words, you are who you say who you are), and that you can prove your identity should we require you to do so.

    10. 3.10Although reasonable steps have been taken to ensure the accuracy and completeness of the contents, data and information on this Website, there may be instances where such information proves inaccurate or incomplete. Before making any decision or taking any action which might affect you or your business, you should consult your own professional advisors, and take all reasonable steps to ensure and verify the accuracy of the contents, data and information obtained from this Website.

    11. 3.11Without limiting the generality of the aforegoing, this Website could include technical, typographical or other inaccuracies and you are urged to contact your own professional advisors to confirm all information contained on this Website prior to placing reliance thereon. Changes are periodically made to the information herein and these changes will be incorporated in new editions of this Website.

  4. 4. NATIONAL CREDIT ACT 34 of 2005

In terms of the National Credit Act ("the Act"): Please see our standard terms and conditions relating to credit and the National Credit Act by clicking .

    1. 5.1All content included on this Website, such as text, graphics, logos, buttons, icons, images, photographs, audio clips, databases and software ("the Content"), is the property of Mr Price or its content suppliers and is protected by South African and international copyright laws. Furthermore, the compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of Mr Price and is protected by South African and international copyright laws.

    2. 5.2Except as stated herein, none of the material may be copied, reproduced, distributed, published, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, except as permitted by the fair use privilege under the South African copyright laws or with the prior written permission of Mr Price or the copyright owner.

    3. 5.3You may not "mirror" any content contained on the Website on any other server unless with the prior written permission of Mr Price.

    4. 5.4You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Website, provided that the link does not portray Mr Price, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Mr Price logo or any other proprietary graphic, trade name or trademark whatsoever as part of the link without the express written permission of Mr Price, its affiliates and/or content suppliers.

    5. 5.5All trademarks and trade name are and shall remain the exclusive property of Mr Price.

    6. 5.6The unauthorised submission, removal, modification or distribution of copyrighted or other proprietary Content is illegal and could subject you to criminal prosecution as well as to personal liability for damages.

    1. 6.1Whilst every attempt is taken by Mr Price to ensure your security when making use of the Website, due to the nature of the Internet we are unable to guarantee that any products and services or any websites accessible via the Website are virus- or error-free. We therefore caution you to check all emails, attachments and files before downloading them.

    2. 6.2We may provide links to other websites or resources. We are unable to accept, and do not accept, responsibility for these websites or resources; nor have we endorsed their content, products or services merely because they are accessible via the Website.

    3. 6.3While we make all reasonable efforts to ensure that all information provided by us in connection with the Website is accurate at the time of its inclusion on the Website, you acknowledge and understand that there may be errors, inaccuracies or omissions in respect of which we exclude all liability. We make no representations, guarantees or warranties of any nature whatsoever concerning the information included on our Website and web pages (including, but not limited to, links to third parties' web pages). You shall be solely responsible for any decisions or actions you take based on the information contained on such web pages.

    4. 6.4Information provided by Mr Price does not constitute legal or professional advice and should not be relied upon as such without taking independent advice.

    5. 6.5While we take all reasonable steps to safeguard the security of any information you input or send to us in connection with the Mr Price Service, by using secure services and encryption technology where we deem appropriate, we accept no responsibility or liability whatsoever for any damages that you may suffer as a result of the breach of the confidentiality of such information.

    1. 7.1We shall not be liable to you in contract, delict (including for negligence) or otherwise:

      1. 7.1.1for any amount in respect of any damage or loss arising from the consequences of your use of the Website, viruses received by you via the Website or of our failure to provide the Website in accordance with this Agreement; or

      2. 7.1.2for any economic losses or damages, any indirect, special or consequential loss (including (without limitation) loss of data, goodwill or reputation or any wasted expenditure) including but not limited to losses arising from your use of the Website or through any viruses; or

      3. 7.1.3for any failure to perform our obligations or failure to perform our obligations properly as a result of our being prevented from doing so by an event beyond our reasonable control (which may include, without limitation, strikes; labour disputes; acts of God; war; riot; civil action; malicious acts or damage; compliance with any law, governmental or regulatory order, role, regulation or direction; any act or omission of any government or other competent authority; accident; equipment or services failure, including the unavailability of third party telecommunications services, lines or other equipment; the failure of third party suppliers to comply with their obligations to us; fire; flood or storm).

    2. 7.2Each provision of this clause 7 operates separately. If any part is held by a court to become unenforceable due to voidness, invalidity, illegality or unlawfulness, , then the other parts shall be severable and shall still apply in their entirety.

    1. 8.1We may alter and/or amend the Website at any time without giving notice to you,

    2. 8.2We may suspend or terminate the Website at any time without giving notice to you.

    3. 8.3Mr Price may terminate your account at any time for any reason, including any improper use of this Website or your failure to comply with any provision of this Agreement.

    4. 8.4Such termination shall not affect any right or remedy to relief to which Mr Price may be entitled.

    5. 8.5Upon termination of this Agreement, all rights granted to you will terminate and revert to Mr Price.

    6. 8.6Mr Price may at any time modify these Terms and Conditions without notice to you.  If your are not satisfied with the amended Terms and Conditions, you should refrain from using the Website, as your continued use of the Website is deemed to constitute your acceptance of the Terms and Conditions as amended and in force at the time of your use.

    7. 8.7We will however give you notice where we have collected personal information from you and the purpose for which we collected that information, is affected by the intended modification.

    8. 8.8We accordingly advise you to read and take note of these Terms and Conditions each and every time you visit the Website, as they may have been modified since your last visit.  You shall be deemed to have read and accepted the latest version of the Terms and Conditions available on the Website whenever you visit the Website.

    1. 9.1This clause 9 provides details about our Privacy and Cookie Policy, which Policy forms part of this Agreement. Mr Price takes your privacy seriously and is committed to protecting your personal information. We use the personal information that we collect from you in accordance with this Privacy and Cookie Policy.

    2. 9.2Personal information when used in this Policy means information that can identify you as an individual or is capable of identifying you. By personal information we don't mean general, statistical, aggregated or anonymised information.

    3. 9.3Your use of our services signifies your consent to us collecting and using your personal information as specified below.

    4. 9.4How we collect information about you

      1. 9.4.1You may provide personal information to us when communicating with us.

      2. 9.4.2You may order a product or a service and provide your name, e-mail address, delivery address, credit or debit card number and expiry date so that the order can be processed and your products (or services where appropriate) delivered to you. Sometimes, you may be asked for your telephone number.

      3. 9.4.3When you call us, we may monitor or record your calls and store details of the phone number(s) you use to make the calls. This information is used to better address your customer service needs.

      4. 9.4.4If you enter a competition or participate in a promotion, we will ask for your name, address and e-mail address and any other relevant information about you.

      5. 9.4.5When you connect to the Internet using our services, we will collect your Calling Line Identification Number (CLI).

      6. 9.4.6We will collect information concerning your tastes and preferences both when you tell us what these are and through our analysis of customer traffic, including through the use of cookies (as described below).

      7. 9.4.7It may be that you provide to us details of credit or debit cards or bank accounts in order to make payments to us. Any such information ("confidential financial information") will be used by us only for the specific purpose for which it was provided to us.

    5. 9.5How we use your information

      1. 9.5.1We may use your information to confirm that your orders have been received; to validate you as a customer when using our services and calling our [help desk]; to prevent and detect criminal activity, fraud and misuse of or damage to our services or networks; to prosecute those responsible and to contact you to invite you to form part of our consumer panel or various research groups.

      2. 9.5.2We may also use your personal information and process such information for the purposes of management, research, analysis, corporate reporting, credit-scoring and improving business efficiencies.

      3. 9.5.3We may use personal information collected about you to contact you by post, telephone and electronic mail (that is email, picture, video, and SMS) about functionality changes to our Website, services or changes to our Terms and Conditions, and to communicate with you about your customer benefits and advise you regarding the use of our services.

      4. 9.5.4We may use the information collected about you to contact you by post or phone about new customer offers and services. We may also contact you by electronic mail for these purposes, subject to any preferences selected by you.

      5. 9.5.5Subject to your preferences in respect of each of our services, selected third parties may use the personal information collected about you to contact you about information that you might find interesting.

    6. 9.6How long do we keep your information for? The time periods for which we keep your information may vary according to the use or purpose attached to the information. Unless there is a specific legal requirement requiring us to keep your information, however, we will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed. We will in any event delete or destroy any personal information which has become obsolete.

    7. 9.7Disclosing your information to third parties

      1. 9.7.1Mr Price reserves the right to access and disclose personal information to comply with applicable laws, regulations and lawful government requests, to operate its systems properly to protect itself or its users or to solve any customer disputes.

      2. 9.7.2We may provide aggregate statistics about our sales, customers, traffic patterns and other website information to third parties, but these statistics will not include any information that could identify you.

      3. 9.7.3We may from time to time elect to make use of other companies to provide some of our services, and our services will then be offered through third party service providers on our Website. We may then share your personal information with these companies. These companies can and will process this information and will be obliged to keep such information confidential.

    8. 9.8A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting our Website, our computer server will recognise the cookie, giving us information about your visit.

    9. 9.9When and where do we use cookies?

      1. 9.9.1We allocate cookies during the registration process for our services. These cookies will hold information collected during your registration and will allow us to recognise you as a customer and provide you with the services you require. If your browser is set to reject cookies, you may not be able to register for Mr Price services. We may also use this data to better understand your interests while online and to personalise your visits to our Websites.

      2. 9.9.2On different sections of our portal. We use cookies to collect information concerning visitors to our Website. Our servers use two different types of cookies. The first type is known as a 'session-based' cookie and is allocated to your computer only for the duration of your visit to our Website. It helps you to move around the Website faster and, if you're a registered customer, it allows us to give you information relevant to your selected Mr Price service. This cookie automatically expires when you close down your browser. The second type of cookie is known as a 'persistent' cookie. A persistent cookie will remain on your computer for the period of time that has been set for each cookie. Persistent cookies are used for the purposes of advertisements on our Website and to track whether these advertisements are clicked on by users; to control how often you are shown a particular advertisement; to tailor content to your preferences; to count the number of anonymous users of the Website and to provide security within shopping baskets or transactions. The types of cookies used and the manner in which the information generated by them is used will be governed by those advertisers' privacy policies. We have no control over these.

      3. 9.9.3How can you refuse or opt out of cookies? Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and to prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all.

      4. 9.9.4How can you manage your privacy preferences? If you'd like us to stop processing your information for marketing purposes, please write to Mr Price customer care at the address set out in clause 11 below.


This Agreement shall be governed by the laws of the Republic of South Africa, and you consent to the jurisdiction of the KwaZulu-Natal High Court in the event of any dispute arising from this Agreement. If any of the provisions of this Agreement are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of this Agreement, and the remainder of the Agreement shall continue in foll force and effect. This Agreement constitutes the entire agreement between you and us with regard to the use of the Website.

mrpmobile, a company registered in the Republic of South Africa (Reg. No. 2013/048542/07, with its registered office for legal service of documents at P.O. Box 912, Durban, 4000, South Africa
Telephone Number: +27 31 367 3311
Website Address:
Customer Service: 0800 000430
Directors: R D Samuelson (Managing); S R Bergsma and M M Blair 

Last updated 19/05/16

Mobile T&C's


Download the pdf below for all our mrpmobile t's and c's.

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